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Privacy Policy

Last updated: February 2026

1. Introduction

Ripples Commerce ("we", "us", or "our") operates the Accordara platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information in the following ways:

  • Account Information: Name, email address, and company details provided during registration.
  • Marketplace Data: When you connect marketplace accounts (TikTok Shop, Shopee, Lazada), we access shop information, order data, product catalogs, and financial records through authorized API access.
  • Usage Data: Information about how you interact with our platform, including pages visited and features used.
  • Authentication Tokens: OAuth access and refresh tokens are stored in encrypted form to maintain your marketplace connections.

3. How We Use Your Information

  • To provide and maintain our marketplace management services
  • To display your orders, products, and shop data from connected marketplaces
  • To synchronize data between marketplace platforms
  • To authenticate your identity and manage account access
  • To improve and optimize our platform

4. Data Security

We implement industry-standard security measures to protect your data. All marketplace authentication tokens are encrypted using AES-256-GCM encryption before storage. Data is transmitted over HTTPS and stored on secured cloud infrastructure.

5. Third-Party Services

We integrate with third-party marketplace platforms (TikTok Shop, Shopee, Lazada) through their official APIs. Your use of these marketplaces is also subject to their respective privacy policies. We do not sell or share your personal data with unrelated third parties.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Marketplace tokens are automatically removed when you disconnect a shop. You may request deletion of your account and associated data at any time.

7. Your Rights

  • Access and review your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Disconnect marketplace accounts at any time
  • Export your data in a portable format

8. Contact Us

If you have questions about this Privacy Policy, please contact us at support@ripplescommerce.com